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Pegasystems extends its partnership with Mahindra Satyam to include Tech Mahindra
The expanded partnership to build scale and depth across vertical domains
Hyderabad – August 06, 2012 – Mahindra Satyam, a leading global consulting and IT services provider, today announced that its partnership with Pegasystems, the industry leader in Business Process Management and Customer Relationship Management solutions, has been extended to include Tech Mahindra.
Mahindra Satyam has been in strategic partnership with Pegasystems since 2003 and has delivered hundreds of successful business transformation solutions leveraging Pega technology. The landscape of customers who have benefited from Pega solutions is spread globally across more than 15 industries, including Banking and Financial Services, Insurance, Healthcare, Retail, Energy, Utilities and Manufacturing.
“This extended partnership with Pegasystems will ensure our customers will ride the wave at a time when the global telecom markets are undergoing a shift driven by technology changes and consumer behavior changes.” said Manish Vyas, Sr. Vice President, America Region, Tech Mahindra.
”We are very pleased to be extending our alliance with Mahindra Satyam and Tech Mahindra,” said John Barone, Vice President of Global Strategic Alliances at Pegasystems. “Tech Mahindra brings strong expertise in the telecommunications industry, which has been an area of rapid growth for Pega in recent years. We see the combination of their services and experience with our industry-leading solutions as a strong proposition for our clients.”
Mahindra Satyam’s expertise and success across various global implementations are supported by a dedicated Center-of-Excellence. Mahindra Satyam’s customers benefit from its expertise in many ways, including through improved innovation, productivity, quality and knowledge management on their key engagements. Pegasystems recognized Mahindra Satyam’s commitment to customer success and practice development by presenting it an award for Innovative solutions in 2007 and Innovative project implementation in 2008.
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Sriram Krishnan, Sr. Vice President, Mahindra Satyam said, “This extended partnership will help us create new service offerings for Telco and enrich our existing services portfolio for non-Telco customers by leveraging the domain strengths of both the companies in the areas of multi-channel commerce, helping them enhance their customer experience.”
Mahindra Satyam also received an “Excellence in Thought Leadership” award from Pegasystems in January 2012. This award was presented in recognition of the value demonstrated by Mahindra Satyam to global Fortune 500 customers through business transformation engagements.
Mahindra Satyam has been constantly investing in innovation and key competencies, which aim to deliver significant benefits to customers
To know more about how Mahindra Satyam, Tech Mahindra and Pegasystems are working together, please visit – http://www.mahindrasatyam.com